Galam Orven

Legal

Terms and Conditions

The complete agreement governing your use of the Galam Orven website and the luxury event services provided by Black Velvet Events.

Introduction and Acceptance of Terms

These Terms and Conditions govern your use of the Galam Orven website and the services provided by Black Velvet Events. By accessing the site or engaging our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use the site or services. We may update these terms periodically, and your continued use of the site or services after any changes constitutes acceptance of the revised terms.

Definitions

  • Event means any private gala, corporate celebration, charity ball, or other gathering organised by the agency.
  • Amusement-Only Gaming means casino-style games played with fun money for entertainment, with no real-money wagering.
  • Client means the individual or entity booking our services.
  • Venue means the location where the event takes place.

Service Description and Amusement-Only Gaming Policy

Scope of Services

Black Velvet Events provides luxury event management, including casino table hire, croupiers, lighting, cocktail bars, and VIP hosting for private social entertainment and charity fundraising. Services are provided strictly for private events, not open to the public. All gaming tables, including roulette, blackjack, and poker, use custom ceramic chips with no cash value. Croupiers are trained for entertainment purposes only.

No Real-Money Gambling

All casino-style games are strictly for amusement. No real-money wagering, betting, or gambling occurs at any event. Chips are provided free of charge and have no monetary value. No cash prizes or payouts are awarded. The agency is independent and not a licensed betting operator, and it does not facilitate gambling.

Charity Fundraising Events

For charity events, gaming is conducted as amusement-only, and any fundraising is separate from game outcomes. Charity donations are collected independently of game results, and participants understand that chips have no redeemable value.

Age Policy and VIP House Rules

21+ VIP Policy

All events are strictly for guests aged 21 and over. Proof of age may be required at entry. Guests under 21 will not be admitted under any circumstances. Valid government-issued photo ID is required, and the agency reserves the right to refuse entry to anyone unable to prove age.

House Rules and Conduct

  • Clients and guests are expected to behave in a manner befitting a luxury private event.
  • No disruptive, abusive, or illegal behaviour is permitted.
  • A dress code may apply as specified per event.
  • The agency may remove any guest violating these rules without refund.

Booking and Payment Terms

Booking Process

To book an event, clients must submit a consultation request via the booking portal or contact our concierge team. All bookings are subject to availability and confirmation by the agency. A signed agreement may be required for larger events. The booking portal is available at the link below.

Book a VIP Experience

Payment Terms

  • Payment terms are agreed upon at the time of booking.
  • A deposit may be required to secure the date.
  • Deposit amounts and due dates are specified in the booking agreement.
  • Final payment is typically due before the event date.
  • Accepted payment methods will be communicated by the concierge.

Cancellation and Refund Policy

  • Cancellations must be made in writing.
  • Cancellations made more than 60 days before the event may receive a full refund of the deposit.
  • Cancellations between 30 and 60 days may receive a partial refund.
  • Cancellations less than 30 days before the event are non-refundable.
  • The agency may cancel an event due to unforeseen circumstances and will provide a full refund.

Client Responsibilities

Venue and Permits

  • The client is responsible for ensuring the venue is suitable and that all necessary permits or permissions are obtained.
  • The agency can assist with venue selection but does not guarantee venue availability.
  • Any required licenses for the event, such as alcohol or music, are the client's responsibility unless otherwise agreed.
  • The client must provide accurate information about the venue and event details.

Guest Management

  • The client is responsible for the conduct of their guests and for communicating the 21+ policy.
  • The client must ensure all guests are 21 or older.
  • The client is liable for any damage caused by guests to agency equipment or the venue.

Liability and Indemnification

Limitation of Liability

Black Velvet Events shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. The agency's total liability is limited to the amount paid for the event. The agency is not liable for loss of profits, goodwill, or data. This limitation applies to the fullest extent permitted by law.

Indemnification

The client agrees to indemnify and hold harmless Black Velvet Events from any claims arising from the client's breach of these terms or negligence. This includes claims from guests or third parties, and indemnification covers legal fees and expenses.

Intellectual Property

Ownership of IP

All content on this website, including text, graphics, logos, and images, is the property of Black Velvet Events and is protected by intellectual property laws. Visitors may not reproduce, distribute, or use any content without prior written consent. The 'Galam Orven' name and logo are trademarks of the agency.

Privacy and Data Protection

Data Protection

Any personal data collected during booking or event management is processed in accordance with our Privacy Policy and applicable UK data protection laws. Please refer to our Privacy Policy for details on data collection, use, and storage. The agency is committed to protecting client confidentiality.

Governing Law and Jurisdiction

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms and Contact Information

Changes to Terms

We may update these terms from time to time. The latest version will always be posted on this page with an updated effective date. Material changes will be communicated via the website or email where appropriate. Continued use of the site after changes constitutes acceptance.

Contact Us

For any questions about these terms, please contact our concierge team.

These Terms and Conditions are effective as of 9 September 2026.